Excelsior Palace Portofino Coast
Rapallo, Italy · 5 Star Hotel
Excelsior Palace Portofino Coast Dog Friendly Review
Excelsior Palace Portofino Coast holds an acceptable C Roch Rank, and for dog owners exploring the Portofino coast it offers a genuinely welcoming base. Your dog is invited into both the restaurant and the lounge, so mealtimes and quieter moments needn't mean separation, and there is a dedicated dog space set aside within the hotel that gives a sense of thought and intention rather than mere tolerance. With green spaces and parks nearby, there is scope for proper walks beyond the grounds, and the hotel offers guidance on walking routes so you are not left guessing where to go. Cats are also welcome, which speaks to a broader ease with animals throughout the property. Altogether it presents itself as a hotel that has genuinely considered the needs of travelling dog owners rather than simply permitting dogs as an afterthought.
Day to day, practicalities are handled with reasonable generosity. Real food and water bowls are provided, sparing you the need to pack your own, and there is a dog-sitting service on hand should you need to step out without your dog. Your dog may also be left alone in the room, giving you flexibility for dinners or excursions where dogs are not required underfoot. There is no weight or size limit, so this suits dogs of any stature, and up to two dogs per room are permitted, useful for owners travelling with more than one companion. The dog fee is € 15,00, which is modest against the bowls, sitting service and dedicated space you receive in return, and there is no damage deposit at all, removing a common source of financial anxiety before you have even checked in. The hotel also shares its pet policy before booking, so there are few surprises on arrival.
The clearest restriction is that only some rooms are dog friendly, not all, so it is worth confirming your specific room type before booking to avoid disappointment on arrival. There is no bar access, no terrace or patio use, and no garden for your dog to use, which will matter to owners hoping for outdoor space attached to the hotel itself, though the nearby parks go some way to compensating. There is no dog wash area, no dog bed provided, no food for sale, no free treats, no dog-walking service, no poop bags supplied, no grooming and no toys, so you will need to bring your own kit and expect a fairly hands-off approach beyond the core provisions. This suits an owner with a well-behaved dog of any size who wants restaurant and lounge access, a modest fee and no deposit worries, but owners wanting a full suite of pampering extras or guaranteed outdoor space should look elsewhere.
This hotel welcomes cats, click to see more cat friendly hotels.
Roch Score: 23/77. Meets the Roch Dog Friendly Standard. This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank.
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This hotel was last certified on 16 September 2026.
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Excelsior Palace Portofino Coast With Your Dog · Pet Policy
Is Excelsior Palace Portofino Coast dog friendly?
Yes. Excelsior Palace Portofino Coast meets the Roch Dog Friendly Standard, our independent assessment of what genuinely dog friendly means, where it holds a Rank C rating. That is earned against a detailed independent assessment, so the welcome is verified rather than assumed.
Is there a pet fee at Excelsior Palace Portofino Coast?
Yes. Excelsior Palace Portofino Coast charges a pet fee of € 15,00. There is no additional deposit. It is always worth confirming the current pet fee when you book, as charges can change from time to time.
How many dogs can stay per room at Excelsior Palace Portofino Coast?
Up to 2 dogs are permitted per room at Excelsior Palace Portofino Coast, which makes it a practical choice for households travelling with more than one dog. It is always worth confirming the details with the hotel when you book.
Is there a weight limit for dogs at Excelsior Palace Portofino Coast?
No. Excelsior Palace Portofino Coast has no weight limit, so dogs of every size are welcome. From the smallest lap dog to the largest breed, your dog's size will never stand between you and a room.
Can I leave my dog alone in the room at Excelsior Palace Portofino Coast?
Yes. Dogs may be left unattended in the room at Excelsior Palace Portofino Coast. We would still suggest letting reception know and making sure your dog is calm and settled before you head out, so housekeeping and other guests are never caught by surprise.
Where are dogs allowed in Excelsior Palace Portofino Coast?
Dogs are welcome in several public areas at Excelsior Palace Portofino Coast, including the restaurant and lounge. We would always suggest keeping your dog on a lead and settled in these shared spaces, out of courtesy to other guests.
What amenities does my dog get at Excelsior Palace Portofino Coast?
Excelsior Palace Portofino Coast provides food and water bowls and a dog sitting service for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.
Are cats welcome at Excelsior Palace Portofino Coast too?
Yes. Excelsior Palace Portofino Coast welcomes cats as well as dogs, so the whole household is catered for. The same certified standard that covers dogs has confirmed cats are genuinely welcome here, not simply tolerated.
Is Excelsior Palace Portofino Coast pet-friendly?
Yes. Excelsior Palace Portofino Coast welcomes both dogs and cats, so the whole household can travel together. It also meets the Roch Dog Friendly Standard, where it holds a Rank C rating.
Are pets allowed at Excelsior Palace Portofino Coast?
Yes. Excelsior Palace Portofino Coast allows dogs and cats to stay. There is no weight limit, so size is not a barrier. Tell the hotel you are travelling with your dog when you book, so they can prepare the right room for you both.
What Roch Dog rank does Excelsior Palace Portofino Coast hold?
Excelsior Palace Portofino Coast holds a Rank C rating from Roch Dog, on our scale of A+ to F. It meets all six minimum requirements of the Roch Dog Friendly Standard. The rank comes from an independent assessment of the hotel's dog policy, fees, facilities and services, and no hotel can pay to change it.
What is the pet policy at Excelsior Palace Portofino Coast?
The pet policy at Excelsior Palace Portofino Coast covers the essentials: a pet fee of € 15,00 applies, up to 2 dogs per room, no weight limit and dogs welcome in the restaurant and lounge. There is no additional deposit. Every detail here comes from the hotel's own independently verified assessment under the Roch Dog Friendly Standard.