Shangri-La Tokyo
Tokyo, Japan · 5 Star Hotel
Shangri-La Tokyo Dog Friendly Review
Shangri-La Tokyo holds a disappointing D Roch Rank. Most rooms take dogs, one to a room, the room comes with a dog bed, and both dog walking and sitting can be arranged. An emergency vet number is kept at the desk and staff can point you to the local walking routes.
The dog fee is JPY 12,650 per night, and a weight limit of 33 lb applies, so check ahead with a larger dog. There are no treats, toys or poo bags, no garden or dedicated dog space, and staff have not been trained for canine guests.
Dogs cannot be left alone in the room, so your dog stays with you. This is a stay lifted by a dog bed and arrangeable walking and sitting, best for the owner of a smaller dog who keeps it close.
Roch Score: 19/77. This hotel does not meet the Roch Dog Friendly Standard. This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank.
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This hotel was last certified on 8 July 2025.
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Shangri-La Tokyo With Your Dog · Pet Policy
Is Shangri-La Tokyo dog friendly?
Shangri-La Tokyo welcomes dogs, and we have independently assessed and listed it against the Roch Dog Friendly Standard, where it holds a Rank D rating. It does not meet every minimum requirement of the Standard, so it sits below our top-rated dog friendly hotels; the review above explains what a stay is actually like with a dog.
Is there a pet fee at Shangri-La Tokyo?
Yes. Shangri-La Tokyo charges a pet fee of JPY 12,650 per night. There is no additional deposit. It is always worth confirming the current pet fee when you book, as charges can change from time to time.
How many dogs can stay per room at Shangri-La Tokyo?
Up to 1 dog is permitted per room at Shangri-La Tokyo. If you are travelling with more than one dog, speak to the hotel directly before you book so they can advise on the best way to accommodate you.
Is there a weight limit for dogs at Shangri-La Tokyo?
Yes. Dogs up to 33 lb are welcome at Shangri-La Tokyo. If your dog is heavier than that, it is worth speaking to the hotel before booking to see what can be arranged.
What amenities does my dog get at Shangri-La Tokyo?
Shangri-La Tokyo provides a dog bed, food and water bowls, a dog walking service and a dog sitting service for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.
Is Shangri-La Tokyo pet-friendly?
Shangri-La Tokyo welcomes dogs. We hold no confirmation that it accepts cats or other animals, so check with the hotel before bringing any pet other than a dog. Our independent assessment gives it a Rank D rating.
Are pets allowed at Shangri-La Tokyo?
Yes. Shangri-La Tokyo allows dogs to stay. Dogs up to 33 lb are accepted. Tell the hotel you are travelling with your dog when you book, so they can prepare the right room for you both.
What is the pet policy at Shangri-La Tokyo?
The pet policy at Shangri-La Tokyo covers the essentials: a pet fee of JPY 12,650 per night applies, up to 1 dog per room and a weight limit of 33 lb. There is no additional deposit. Every detail here comes from the hotel's own independently verified assessment under the Roch Dog Friendly Standard.