Excelsior Palace Portofino Coast

Rapallo, Italy · 5 Star Hotel

D Roch Rank

Excelsior Palace Portofino Coast Dog Friendly Review

Excelsior Palace Portofino Coast scored a disappointing D Roch Rank. This place is not exactly rolling out the red carpet for your four-legged friend. Dogs are restricted to rooms, so forget about bringing them to the bar, restaurant, or any public areas. You can leave your dog alone in the room, which is a small mercy, but the lack of a garden or dedicated dog space means you'll be hitting the pavement for walks. At least there are public green spaces nearby, but that's about the only outdoor perk.

The hotel charges €15 per dog per day, which isn't outrageous, but with no beds, bowls, or treats provided, you're not getting much bang for your buck. The absence of any dog friendly services like walking or sitting arrangements is a letdown, especially for those who might want a bit of flexibility during their stay. The staff isn't trained to handle dogs, so don't expect any special treatment or expertise.

There's no weight limit, which is a plus, but you're capped at two dogs per room. If you're traveling with a pack, this isn't the place for you. Overall, the lack of amenities and restrictions make this hotel a tough sell for dog owners. If you're looking for a truly dog friendly experience, you might want to keep searching.

This hotel welcomes cats, click to see more cat friendly hotels.

This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank.

Please let us know if the reality of this hotel does not match this review by clicking here.

Excelsior Palace Portofino Coast With Your Dog · Good To Know

Is Excelsior Palace Portofino Coast dog friendly?

Yes. Excelsior Palace Portofino Coast is independently certified dog friendly under the Roch Dog Friendly Standard, where it holds a Rank D rating. That certification is earned against a detailed independent assessment, so the welcome is verified rather than assumed.

Is there a pet fee at Excelsior Palace Portofino Coast?

Yes. Excelsior Palace Portofino Coast charges a pet fee of € 15,00 per pet daily. There is no additional deposit. It is always worth confirming the current pet fee when you book, as charges can change from time to time.

How many dogs can stay per room at Excelsior Palace Portofino Coast?

Up to 2 dogs are permitted per room at Excelsior Palace Portofino Coast, which makes it a practical choice for households travelling with more than one dog. It is always worth confirming the details with the hotel when you book.

Is there a weight limit for dogs at Excelsior Palace Portofino Coast?

No. Excelsior Palace Portofino Coast has no weight limit, so dogs of every size are welcome. From the smallest lap dog to the largest breed, your dog's size will never stand between you and a room.

Can I leave my dog alone in the room at Excelsior Palace Portofino Coast?

Yes. Dogs may be left unattended in the room at Excelsior Palace Portofino Coast. We would still suggest letting reception know and making sure your dog is calm and settled before you head out, so housekeeping and other guests are never caught by surprise.

Where are dogs allowed in Excelsior Palace Portofino Coast?

Dogs are welcome in the lounge at Excelsior Palace Portofino Coast. We would always suggest keeping your dog on a lead and settled in these shared spaces, out of courtesy to other guests.

What amenities does my dog get at Excelsior Palace Portofino Coast?

Excelsior Palace Portofino Coast provides food and water bowls and a dog sitting service for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.

Are cats welcome at Excelsior Palace Portofino Coast too?

Yes. Excelsior Palace Portofino Coast welcomes cats as well as dogs, so the whole household is catered for. The same certified standard that covers dogs has confirmed cats are genuinely welcome here, not simply tolerated.