Kai Hakone
Hakone, Japan · Star Hotel
Kai Hakone Dog Friendly Review
Kai Hakone earns a Roch Rank of D, and having looked closely at what it actually offers travelling dog owners, that middling score feels fair. On the plus side, dogs are welcome in the restaurant, so you needn't leave your companion behind at mealtimes, and the hotel provides a proper dog bed along with real food and water bowls in the room. There's genuine thought given to comfort here, and it's more than many hotels bother with.
Practical touches extend further than the basics. Staff offer guidance on local walking routes, which is useful if you're unfamiliar with the area, and poop bags are supplied so you're not caught out mid-stroll. There are dog friendly activities laid on too, and an emergency vet number is kept on hand, which is reassuring for anyone travelling with an animal in unfamiliar territory. The pet policy itself is published openly, so you know what you're signing up for before you arrive, and there's no damage deposit to worry about, which removes one layer of stress from the booking process.
That said, there are real limitations to bear in mind. Not every room at Kai Hakone accepts dogs, so you'll need to book specifically into one of the designated dog friendly rooms rather than assuming any will do. A weight or size limit also applies, which will rule the hotel out for owners of larger breeds. If your dog needs to nip out or you fancy a coffee without them underfoot, it's worth knowing there's no bar, terrace or lounge access for dogs, and no garden space set aside for them either. The dog fee is 5,093円, and the hotel allows up to two dogs per room.
Taken as a whole, Kai Hakone offers a solid, if not lavish, welcome to dogs. The restaurant access, dog bed, proper bowls, walking guidance and emergency vet number all show a hotel that has considered its four legged guests seriously. The room restrictions and size limit are worth knowing before you book, but for owners of smaller dogs who don't need extras like grooming or a dog wash area, this is a place where your dog will be genuinely accommodated rather than merely tolerated.
This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank. Give us feedback on this review by clicking here.
This hotel was last certified on 2 August 2026.
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Kai Hakone With Your Dog · Pet Policy
Is Kai Hakone dog friendly?
Yes. Kai Hakone is independently certified dog friendly under the Roch Dog Friendly Standard, where it holds a Rank D rating. That certification is earned against a detailed independent assessment, so the welcome is verified rather than assumed.
Is there a pet fee at Kai Hakone?
Yes. Kai Hakone charges a pet fee of 5,093円. It is always worth confirming the current pet fee when you book, as charges can change from time to time.
How many dogs can stay per room at Kai Hakone?
Up to 2 dogs are permitted per room at Kai Hakone, which makes it a practical choice for households travelling with more than one dog. It is always worth confirming the details with the hotel when you book.
Is there a weight limit for dogs at Kai Hakone?
No. Kai Hakone has no weight limit, so dogs of every size are welcome. From the smallest lap dog to the largest breed, your dog's size will never stand between you and a room.
Can I leave my dog alone in the room at Kai Hakone?
Yes. Dogs may be left unattended in the room at Kai Hakone. We would still suggest letting reception know and making sure your dog is calm and settled before you head out, so housekeeping and other guests are never caught by surprise.
Where are dogs allowed in Kai Hakone?
Dogs are welcome in the restaurant at Kai Hakone. We would always suggest keeping your dog on a lead and settled in these shared spaces, out of courtesy to other guests.
What amenities does my dog get at Kai Hakone?
Kai Hakone provides a dog bed and food and water bowls for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.
What is the pet policy at Kai Hakone?
The pet policy at Kai Hakone covers the essentials: a pet fee of 5,093円 applies, up to 2 dogs per room, no weight limit and dogs welcome in the restaurant. Every detail here comes from the hotel's own independently verified assessment under the Roch Dog Friendly Standard.