Mandarin Oriental, Santiago
Las Condes, Chile · 5 Star Hotel
Mandarin Oriental, Santiago Dog Friendly Review
Mandarin Oriental, Santiago holds a disappointing D Roch Rank, which is a shame given a few genuine strengths for dog owners. All of the hotel's rooms admit dogs, the terraces, including the Atrium, welcome dogs under their owner's supervision, and Parque Araucano sits right in front of the hotel, offering plenty of space for daily walks and outdoor time with your dog.
In the room you will find a dog bed and some toys provided for the stay, so there is no need to bring your own. The hotel can also help arrange dog grooming and keeps an emergency vet contact on hand, given enough notice, and its pet policy is shared with guests before they book. There is no damage deposit specific to pets.
Dogs are limited to 40 lbs, with a maximum of two per room, and dogs may not be left alone in the room at any time, so you will need to arrange cover if you go out without your dog. There is no garden, no dog wash area, and dogs are not allowed in the bar, restaurant or lounge. This stay suits an owner with a small, well behaved dog who wants a central base near green space and does not mind constant companionship duties, but owners of larger dogs or those hoping to leave their dog briefly in the room should look elsewhere.
Roch Score: 14/77. This hotel does not meet the Roch Dog Friendly Standard. This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank.
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This hotel was last certified on 4 November 2026.
Mandarin Oriental, Santiago With Your Dog · Pet Policy
Is Mandarin Oriental, Santiago dog friendly?
Mandarin Oriental, Santiago welcomes dogs, and we have independently assessed and listed it against the Roch Dog Friendly Standard, where it holds a Rank D rating. It does not meet every minimum requirement of the Standard, so it sits below our top-rated dog friendly hotels; the review above explains what a stay is actually like with a dog.
Is there a pet fee at Mandarin Oriental, Santiago?
Yes. Mandarin Oriental, Santiago charges a pet fee of USD 50 por noche, por mascota, más un cargo único de USD 50 por concepto de limpieza y sanitización de la habitación. It is always worth confirming the current pet fee when you book, as charges can change from time to time.
Is there a weight limit for dogs at Mandarin Oriental, Santiago?
Yes. Dogs up to 40 lb are welcome at Mandarin Oriental, Santiago. If your dog is heavier than that, it is worth speaking to the hotel before booking to see what can be arranged.
Where are dogs allowed in Mandarin Oriental, Santiago?
Dogs are welcome in the terrace at Mandarin Oriental, Santiago. We would always suggest keeping your dog on a lead and settled in these shared spaces, out of courtesy to other guests.
What amenities does my dog get at Mandarin Oriental, Santiago?
Mandarin Oriental, Santiago provides a dog bed for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.
Is Mandarin Oriental, Santiago pet-friendly?
Mandarin Oriental, Santiago welcomes dogs. We hold no confirmation that it accepts cats or other animals, so check with the hotel before bringing any pet other than a dog. Our independent assessment gives it a Rank D rating.
Are pets allowed at Mandarin Oriental, Santiago?
Yes. Mandarin Oriental, Santiago allows dogs to stay. Dogs up to 40 lb are accepted. Tell the hotel you are travelling with your dog when you book, so they can prepare the right room for you both.
What is the pet policy at Mandarin Oriental, Santiago?
The pet policy at Mandarin Oriental, Santiago covers the essentials: a pet fee applies, a weight limit of 40 lb and dogs welcome in the terrace. The fee is USD 50 por noche, por mascota, más un cargo único de USD 50 por concepto de limpieza y sanitización de la habitación. Every detail here comes from the hotel's own independently verified assessment under the Roch Dog Friendly Standard.