Mandarin Oriental, Sanya
Hainan, China · 5 Star Hotel
Mandarin Oriental, Sanya Dog Friendly Review
Mandarin Oriental, Sanya holds a failing F Roch Rank. Despite this, the hotel does allow both dogs and cats to stay alongside their owners, and it sets out its pet policy clearly before you book, so there are no surprises on arrival. A pet set is provided, including a welcome gift, linens, food and water bowls, a crate and a litter tray, which shows some thought has gone into the basics of a pet stay.
In the room, your dog will have proper food and water bowls to use, and the hotel provides poop bags for walks around the grounds, asking that dogs be kept on a lead and cleaned up after. If you need to step out, your dog can be left alone in the room provided he is placed in his crate first. A refundable damage deposit of 5,000 yuan applies, rising to a larger deposit of 1 万 5 for villa stays, and each stay carries an additional cleaning fee of 1,200 yuan, or 4,800 yuan for villas with a pet. Pets are not allowed into public areas such as restaurants, bars or the pool.
There are real limits to plan around. Only the Water Whispering Chamber rooms and the villa category accept dogs, so your choice of room is narrowed from the outset, and a weight limit of 33 lbs rules out larger breeds entirely. The deposit and cleaning fee together make this a steep stay for a short visit. The hotel does not provide a dog bed, a dog wash area, a dedicated dog space or a garden, and there is no dog walking service, sitter arrangement or grooming on offer. This stay suits the owner of a small, crate-trained dog who wants a comfortable base and is prepared to pay for the privilege, while owners of larger dogs, or those wanting dog friendly dining, lounging or communal spaces, should look elsewhere.
This hotel welcomes cats, click to see more cat friendly hotels.
Roch Score: 4/77. This hotel does not meet the Roch Dog Friendly Standard. This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank.
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This hotel was last certified on 29 October 2026.
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Mandarin Oriental, Sanya With Your Dog · Pet Policy
Is Mandarin Oriental, Sanya dog friendly?
Mandarin Oriental, Sanya welcomes dogs, and we have independently assessed and listed it against the Roch Dog Friendly Standard, where it holds a Rank F rating. It does not meet every minimum requirement of the Standard, so it sits below our top-rated dog friendly hotels; the review above explains what a stay is actually like with a dog.
Is there a pet fee at Mandarin Oriental, Sanya?
Yes. Mandarin Oriental, Sanya charges a pet fee of 每次入住需另收取人民币 1200 元做为额外清洁费用 / 如果别墅带宠物...清洁费： 4800 元. A deposit of 带宠物入住将额外收取人民币 5000 元押金...如果别墅带宠物，押金： 1 万 5 may also apply. It is always worth confirming the current pet fee when you book, as charges can change from time to time.
Is there a weight limit for dogs at Mandarin Oriental, Sanya?
Yes. Dogs up to 33 lb are welcome at Mandarin Oriental, Sanya. If your dog is heavier than that, it is worth speaking to the hotel before booking to see what can be arranged.
Can I leave my dog alone in the room at Mandarin Oriental, Sanya?
Yes. Dogs may be left unattended in the room at Mandarin Oriental, Sanya. We would still suggest letting reception know and making sure your dog is calm and settled before you head out, so housekeeping and other guests are never caught by surprise.
What amenities does my dog get at Mandarin Oriental, Sanya?
Mandarin Oriental, Sanya provides food and water bowls for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.
Are cats welcome at Mandarin Oriental, Sanya too?
Yes. Mandarin Oriental, Sanya welcomes cats as well as dogs, so the whole household is catered for. The same certified standard that covers dogs has confirmed cats are genuinely welcome here, not simply tolerated.
Is Mandarin Oriental, Sanya pet-friendly?
Yes. Mandarin Oriental, Sanya welcomes both dogs and cats, so the whole household can travel together. Our independent assessment gives it a Rank F rating.
Are pets allowed at Mandarin Oriental, Sanya?
Yes. Mandarin Oriental, Sanya allows dogs and cats to stay. Dogs up to 33 lb are accepted. Tell the hotel you are travelling with your dog when you book, so they can prepare the right room for you both.
What Roch Dog rank does Mandarin Oriental, Sanya hold?
Mandarin Oriental, Sanya holds a Rank F rating from Roch Dog, on our scale of A+ to F. It does not meet every minimum requirement of the Roch Dog Friendly Standard. The rank comes from an independent assessment of the hotel's dog policy, fees, facilities and services, and no hotel can pay to change it.
What is the pet policy at Mandarin Oriental, Sanya?
The pet policy at Mandarin Oriental, Sanya covers the essentials: a pet fee applies and a weight limit of 33 lb. The fee is 每次入住需另收取人民币 1200 元做为额外清洁费用 / 如果别墅带宠物...清洁费： 4800 元. A deposit of 带宠物入住将额外收取人民币 5000 元押金...如果别墅带宠物，押金： 1 万 5 may also apply. Every detail here comes from the hotel's own independently verified assessment under the Roch Dog Friendly Standard.