Mandarin Oriental Palace, Luzern
Lucerne, Switzerland · 5 Star Hotel
Food & Water Bowls
Dogs In The Bar
Onsite Garden
Dog Walking
Dog FoodMandarin Oriental Palace, Luzern Dog Friendly Review
Mandarin Oriental Palace, Luzern holds an outstanding A+ Roch Rank, and it is easy to see why. Every room in the hotel is dog friendly, so there is no need to request a special category when booking. Dogs are welcome throughout the public areas of the hotel, including the bar, lounge, terrace and garden, giving you genuine freedom to enjoy the building with your dog at your side. The hotel recommends walks along the beautiful paths beside Lake Lucerne and the scenic routes through Lucerne's old town, and staff can advise on dog friendly activities and excursions in the wider region.
In the room your dog will find a dog bed and two proper food and water bowls waiting, along with complimentary toys and a small welcome treat on arrival. Poop bags are provided, and dog food can be organised on request. A dog groomer can be arranged, and a third-party dog sitter is available at CHF 75 per session; if a sitter is booked, the hotel can enquire whether walks may also be covered, at CHF 75 per hour. The hotel keeps an emergency vet number on hand should you need it. There is no damage deposit, and up to two dogs may stay per room. The pet policy is shared before booking, so you know where you stand from the outset.
There are genuine restrictions to weigh up. Dogs must not exceed a shoulder height of 50 cm, which rules out most large breeds. Dogs may not be left unattended in the room, so you will need to plan your time accordingly or arrange the sitter service. Dogs are not allowed in the Colonnade or Minamo restaurants, and there is no dedicated dog wash area. This is a stay that suits owners of small to medium dogs who want a thoroughly equipped, luxury lakeside base and are happy to keep their dog with them or use the sitting service. If you travel with a larger breed or need to leave your dog alone in the room regularly, you should look elsewhere.
Roch Score: 51/77. Meets the Roch Dog Friendly Standard. This hotel has been evaluated, ranked and reviewed using the Roch Standard, the world’s first dog friendly standard for the hotel industry. We gathered data directly from the hotel and benchmarked it against thousands of other hotels to accurately and fairly derive its rank.
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This hotel was last certified on 9 November 2026.
Mandarin Oriental Palace, Luzern With Your Dog · Pet Policy
Is Mandarin Oriental Palace, Luzern dog friendly?
Yes. Mandarin Oriental Palace, Luzern meets the Roch Dog Friendly Standard, our independent assessment of what genuinely dog friendly means, where it holds our top Rank A+ rating. Most of its rooms are dog friendly, so getting a room for you and your dog is rarely a problem.
Is there a pet fee at Mandarin Oriental Palace, Luzern?
Yes. Mandarin Oriental Palace, Luzern charges a pet fee of Sfr. 75.- die Stunde. It is always worth confirming the current pet fee when you book, as charges can change from time to time.
How many dogs can stay per room at Mandarin Oriental Palace, Luzern?
Up to 2 dogs are permitted per room at Mandarin Oriental Palace, Luzern, which makes it a practical choice for households travelling with more than one dog. It is always worth confirming the details with the hotel when you book.
Is there a weight limit for dogs at Mandarin Oriental Palace, Luzern?
No. Mandarin Oriental Palace, Luzern has no weight limit, so dogs of every size are welcome. From the smallest lap dog to the largest breed, your dog's size will never stand between you and a room.
Where are dogs allowed in Mandarin Oriental Palace, Luzern?
Dogs are welcome in several public areas at Mandarin Oriental Palace, Luzern, including the bar, terrace, lounge and garden. We would always suggest keeping your dog on a lead and settled in these shared spaces, out of courtesy to other guests.
What amenities does my dog get at Mandarin Oriental Palace, Luzern?
Mandarin Oriental Palace, Luzern provides a dog bed, food and water bowls, free treats, dog food for sale, a dog walking service and a dog sitting service for your dog. With these laid on for you, you can travel lighter and leave some of the usual kit at home.
Is Mandarin Oriental Palace, Luzern pet-friendly?
Mandarin Oriental Palace, Luzern welcomes dogs. We hold no confirmation that it accepts cats or other animals, so check with the hotel before bringing any pet other than a dog. It also meets the Roch Dog Friendly Standard, where it holds our top Rank A+ rating.
Are pets allowed at Mandarin Oriental Palace, Luzern?
Yes. Mandarin Oriental Palace, Luzern allows dogs to stay. There is no weight limit, so size is not a barrier. Tell the hotel you are travelling with your dog when you book, so they can prepare the right room for you both.
What Roch Dog rank does Mandarin Oriental Palace, Luzern hold?
Mandarin Oriental Palace, Luzern holds our top Rank A+ rating from Roch Dog, on our scale of A+ to F. It meets all six minimum requirements of the Roch Dog Friendly Standard. The rank comes from an independent assessment of the hotel's dog policy, fees, facilities and services, and no hotel can pay to change it.
What is the pet policy at Mandarin Oriental Palace, Luzern?
The pet policy at Mandarin Oriental Palace, Luzern covers the essentials: a pet fee applies, up to 2 dogs per room, no weight limit and dogs welcome in the bar, terrace, lounge and garden. The fee is Sfr. 75.- die Stunde. Every detail here comes from the hotel's own independently verified assessment under the Roch Dog Friendly Standard.